---
title: Privacy Notice: What CityVerified Collects and Why
url: https://thecityverified.com/privacy/
updated: 2026-10-29
---

[CityVerified Verification directory](https://thecityverified.com/)

[How verification works](https://thecityverified.com/how-verification-works/)[Corrections](https://thecityverified.com/corrections/)

[For businesses](https://thecityverified.com/claim/)

1. [Home](https://thecityverified.com/)
2. Privacy

Privacy

# Privacy notice

**Draft, to be reviewed before launch.**

The short version: we collect only what you send us, we use it for the thing you asked for, and we never sell it. Homeowners' details go only to the businesses they pick.

Page updated October 29, 2026 · [How verification works](https://thecityverified.com/how-verification-works/)

## What we collect and why

Information we collect

| When you… | We collect | We use it to | We keep it |
|---|---|---|---|
| Request a quote | Name, phone or email, ZIP, job details | Send your request to the businesses you ticked | 18 months |
| Report an error | Email, your report, any link you add | Check the report and reply to you | 3 years, with the record's history |
| Claim a record | Name, role, work email, phone | Confirm you run the business and manage the record | While the record is claimed, plus 1 year |
| Browse the site | Pages viewed, without names | Count visits and fix broken pages | 13 months |

## Who we share it with

- **Businesses you choose.** A quote request goes only to the businesses ticked on the form when you send it.
- **Service providers** who host the site and send our email, under contracts that stop them using your data for anything else.
- **Nobody else.** We do not sell or rent personal information, and we do not run advertising trackers.

## Information about businesses

Business records are built from public sources (state license and company records, permit records, public review counts) and from documents businesses or their insurers send us.

## Your choices

You can ask to see, correct or delete the personal information we hold about you through our [contact page](https://thecityverified.com/contact/). We reply within 30 days. Deleting a quote request from our systems does not remove it from the businesses that already received it; contact them directly too.

- [Home](https://thecityverified.com/)
- [About CityVerified](https://thecityverified.com/about/)
- [How verification works](https://thecityverified.com/how-verification-works/)
- [How we make money](https://thecityverified.com/how-we-make-money/)
- [Corrections](https://thecityverified.com/corrections/)
- [Claim a profile](https://thecityverified.com/claim/)
- [Contact](https://thecityverified.com/contact/)
- [Privacy](https://thecityverified.com/privacy/)
- [Terms](https://thecityverified.com/terms/)

CityVerified checks public records and documents so you can see who you're dealing with. We earn money from optional business profile upgrades and, when you ask for a quote, from the businesses that receive it. Neither affects verification results.

© 2026 CityVerified. Records reflect what we could confirm on the date shown.